Process internal applications

Applications of learners sponsored by NUS internal departments go under special internal application and charging process in the system.

For more details on the overall process, required system configurations, and application processing steps, refer to the sections below.

Process overview

The flow charts below depict the submission and approval process for internal applications, covering scenarios where the sponsoring approver is either in the applicant's department or a different one.

Internal application process for applicants sponsored by their own department

Internal application process for applicants sponsoring by their own department

Internal application process for applicants sponsored by another department

Internal application process for applicant sponsoring by another department

Required system configurations

To enable the internal applications’ submission and processing, the following pre-configurations in the system are required:

    Admin > Master data > Internal department configurations – By providing information of internal departments and their corresponding approvers, applicants can select their sponsoring departments and specify approvers of their course applications. For steps on master data configurations, refer to Master data.

Note the following:

o    If the internal department is sponsoring staff of other departments, Visible to all must be selected.

o    If the department is sponsoring applicants from other departments, only approvers configured for the internal departments will be loaded for applicants’ selection during their application.

    Admin > Service management > Admin services > Internal charge – By configuring the internal charging service in the system, approval flow and notifications sent during the internal application process can be pre-defined. For steps on admin services setup, refer to Admin services. The configuration can only be managed by System Administrators.

Process an internal application

After an application has been submitted, an internal charging request will be created in the system based on the approval process configured for the course. The assigned approvers of all stages must approve the request first. For detailed steps on processing the request, refer to Process my task.

When the request has been approved, the submitted internal applications can then be processed on the corresponding course intake’s Application management page. You can identify the internal applications by checking if NUS is displayed in the Sponsorship column.

Internal application.

If the course is a PUO course, click the Application ID to go to the Application evaluation page and complete your evaluation.

Application evaluation.