•Q1: How does the PSEA (Post Secondary Education Account) payment process work?
A1: You are required go to the payment summary and indicate that you wish to use your PSEA and you can attach the relevant documents (i.e. PSEA claim form). The payment collection record will be generated in L3AP to record the payment.
Claims will be sent to MOE manually for them to process the payment. Once payment is processed on MOE's end, they will send an email to the OFN team, to make known that the PSEA disbursement is complete. The PSEA payment status for each learner will then be updated on L3AP.
*Note: The PSEA payment is not processed in L3AP.
•Q2: What happens if there are insufficient funds in my PSEA account?
A2: The course coordinator will notify you, and you will be required to use alternative forms of payment to pay for the outstanding amount owed.
*Note: You will not be enrolled to the course unless all outstanding amounts are fully paid before the course starts.