•Q1: What if learners do not accept offer or no action is taken on the offer?
A1: There will be an offer acceptance deadline. Once the date is passed, the application will become unsuccessful.
•Q2: Why cannot I pay for my course?
A2: Payment will open 60 days before the course start date.
•Q3: Can I submit my SFC claim on the course start date?
A3: Yes, you are able to submit your claim on the course start date.
•Q4: Can I submit SFC claim to an on-going course or completed course?
A4: No, you cannot claim for courses that have commenced or completed.
•Q5: Will I get refund if my course intake has been cancelled by NUS?
A5: Yes, the refund will be through the original mode of payment.
•Q6: For available grants, is it based on the course start date or the date of payment? (e.g. above 40yrs grant)
A6: It is based on the course start date and the learner's/your year of birth.