FAQs

    Q1: For individuals who are company-sponsored but SSG-blacklisted, how will admin and company be notified?

A1: They will only be notified when the invoice is generated, and the full fee amount will be reflected on the invoice.

    Q2: What should I do if my company's employee wishes to convert from self-sponsored to company-sponsored?

A2: Individuals who wish to apply for company sponsorship may raise a request in learner portal. For specific instructions, refer to Company sponsorship approval request.

*Note: The employees must not reject the offer as such will deny their ability to apply for the same course again.

    Q3: What should I do if the course link generated has expired?

    A3: After a generated course link expires, you need to generate a new link and send it to your sponsored applicant. To generate a new link, follow the steps below:

i.    Go to My course and find the course to generate the new link for.

ii.    Click the course name to go to the Course details page.

iii.   In the Sponsorship links section, click Generate link.

Click Generate link.

iv.   On the Generate link page, enter the Max No. of sponsorship available for this new link and select the invoice recipient.

v.   Click Generate link. The link will be generated for you to copy and send it to the sponsored applicant.