•Q1: If the course duration is listed as Monday through Friday (e.g. 1 June to 5 June) but the actual course dates are only Monday and Wednesday (e.g. 1 June and 3 June), how will the course dates appear on the certificate?
A1: The certificate will display Monday through Friday (e.g. 1 June to 5 June), according to the course duration in the system.
•Q2: When will my cert be issued?
A2: Automatic certificate issuance will take place 14 days after the grade has been issued, when the following conditions are met:
o Payment completed
o Attendance reaches 70%
o Assessment passed
•Q3: Why is my PC/APC cert not issued?
A3: The cert will be issued the next day upon the PC/APC completion.